Food Safety Resources & Help Docs | Chomp Info Hub

Updated Feature - Photo Evidence: You're Now in Control

Written by Customer Success | 16 October 2026

We've made Photo Evidence even more flexible! Managers can now decide when their team needs to add photos to food safety tasks in the Kitchen App.

Previously, Photo Evidence was only available on selected task templates. Now, you can enable it for a variety of tasks, choose whether photos are optional or required, or switch it off completely.

Whether it's a photo of a thermometer reading or evidence of a maintenance issue, you can decide where photos would be most useful for your venue.

Three options, your choice

You can now choose from three Photo Evidence settings for each task:

  • Optional: Your team can take or upload photos when completing the task, but they don't have to.
  • Required: Your team must add at least one photo before they can complete the task.
  • Off: Photo Evidence won't appear when the task is completed in the Kitchen App.

This means you can tailor your food safety tasks to how your kitchen operates, without asking staff to take unnecessary photos.

How to change your photo evidence settings

It's easy to update existing tasks or enable Photo Evidence when creating new ones.

  1. Log in to ChompHQ and open Task Manager.
  2. Select the task you'd like to update, or create a new task.
  3. Find the Photo Evidence option in the task settings.
  4. Choose Optional, Required or Off, depending on your preference.
  5. Save your changes.

Your chosen settings will determine whether your team can, or must, add photos when completing that task in the Kitchen App.

Are there any exceptions?

Photo Evidence is now available on almost all task types, with a couple of exceptions.

Tasks that use lists and system tasks (system tasks are the tasks you can't see or edit in Task Manager but appear in the Kitchen App), such as checklists, Fridge Temperature tasks, Recalls and Complaints, don't currently support Photo Evidence.

We're continuing to improve the feature, so keep an eye out for future updates.

More flexibility, better food safety records

Every kitchen operates differently, and not every task needs a photo.

By putting Photo Evidence settings in the hands of managers, you can choose when additional evidence is helpful, when it's essential and when it's simply not needed.

Any photos captured by your team can still be viewed in Venue Activity in ChompHQ, or under Alerts if an issue has been triggered. You can also choose whether to include photos in your Audit Report by toggling individual photos on/off from your Activity page in ChompHQ.

Ready to give it a go?

Head to ChompHQ and review your Photo Evidence settings →