Frequently Asked Questions

Yes, Chomp is compliant to New Zealand and Australian Food Safety Acts (FSANZ).

Yes, Chomp follows the 7 HACCP principles. 

Chomp complies with New Zealand food safety regulations. Council feedback has been really positive, the Simple Safe version of the 2014 Food Act clearly states digital recording as a valid method of recording food safety tasks. We are continuously working with councils with the view of helping to speed up the audit process, saving you time and money.

Chomp is used successfully for commercial kitchen audits in New Zealand and Australia.

Chomp has a simple audit report that can be sent to your auditor with the click of a button giving your auditor the option of remote verification. 

You can select a date range to display all your records or specific tasks and you can access your audit report at any time.

Chomp gives you and your staff complete visibility of your food compliance and ensures that you are in control and audit-ready all the time. 

Chomp costs $73.25+ per month for a single venue on a 12 month annual plan. We also have month-to month contracts that start from $82+ per month. At $2.40 per day, we know we deliver real cost savings to businesses - saving up to $5720 annually in staff time spent operating a paper plan.

You will need a tablet (or other electronic device) to use Chomp. If you need to purchase a tablet, we can refer you to our partner retailer where you will receive a new tablet delivered to your door at a discounted price. 

Once you have paid, you will receive an email within 1 business day with access to Chomp and setup training videos.

We are very confident that once you use Chomp you will never look back. However, we offer a month-to-month contract which enables you to evaluate Chomp at the end of each month. 

Although we are trying to eliminate pen and paper, we understand that some businesses still like hard copies for reference. Therefore we have given you the ability to print pages from Chomp as you require.

Our product is very stable and robust, however we understand that you may need help with the app from time to time. You can contact us at any time during the day via the App or our website, and we will get back to you within 24 hours. 

Chomp is supplied all updates of the 2014 Food Act from Ministry of Primary Industries (MPI), and therefore makes and communicates changes within the App as they happen. We will let you know of any changes and what your responsibilities are to remain compliant.

Chomp enables you to set up your food control tasks according to your food safety plan.

Chomp users have complete control over the tasks they see on their app.  Our user-friendly dashboard makes adding or editing tasks quick and easy.  

Chefs can record task results when they are due (daily, weekly or monthly), respond to automatic notifications and take care of any overdue tasks. 

Good food safety training in kitchens is vital.

Chomp provides kitchen staff with introductory food safety training. 

Chomp creates a training record under the staff member’s profile so that you can see who has completed training.

The management dashboard allows you to customise tasks to suit your venue, set up and manage users, see what staff have completed food safety training and access real time reporting.

You are still required to have a copy of your Food Control Plan.  The Chomp dashboard allows you to upload an electronic copy of your Food Control Plan, so it's easily accessible for verification time.  

Our own experience, and that of our clients, was no matter how prepared we tried to be in our kitchens, we were never audit ready all the time. 

Paper contained in folders doesn't give you visibility of how complete your FCP recordings are. Paper doesn't communicate the issues. Chomp provides transparency of your Food Control Plan every day so you can see very quickly and easily what has occurred, and more importantly, what hasn't.

The biggest issue with pen and paper is that it doesn’t engage staff.  Chomp is simple, fast and takes the guess work out of which tasks are due to be completed each day. With reminders for tasks due and the highlighting of issues, you can  be confident you're up to date and that your FCP records are audit ready, all the time.

Yes you can. You can activate the Task Sign Off feature if you wish to have staff names allocated to each task they complete. 

We offer a free 20 minute online demonstration with our sales team. This online demonstration will involve our team sharing their screen with you, and taking you through the ins and outs of the Chomp app. Here you can experience what it will be like to use Chomp in your kitchen, and we can answer any questions you may have about the App. 

This demonstration is obligation free, and does not lock you into any contracts or sign up processes for Chomp.

Our primary focus has been delivering a product that goes beyond the minimum requirements of your Plan. We are continuously focusing on developing smarter tools for you and your staff, to make food safety practices more efficient in your kitchen. Thanks to client feedback, we are looking at providing solutions to other areas of hospitality business, including Health and Safety - so watch this space!

Chomp is currently running a web based App, and therefore you will require internet access. We are in the process of developing an App that will work offline.

Yes, Chomp App can work on all electronic devices.