Resource: Support and re-opening a food business after a civil emergency

We hope you find this resource useful. Stay safe and look after yourself and your teams.

Emergency response guide for food businesses

The Restaurant Association of NZ has put together an emergency response advice guide that includes information and links on employment relations, food safety measures, insurance assistance, support and financial assistance, health and well-being and more.

Download the guide

Re-opening a food business after an emergency

The Ministry of Prime Industries (MPI) has put together a great resource specifically for cafes, restaurants and food retailers on things to consider and advice for re-opening after a power outage or civil emergency.

Re-opening a food business after an emergency

Financial assistance

Many banks are offering support and financial relief including:

• ASB
• BNZ
• Westpac
• Kiwibank

Insurance advice

The insurance council is advising to “take photos of any other damaged property to help speed up the assessments and claims process. Mark, and take a photo of where flood water reached its highest within your property. Keep any damaged items that don’t pose a health and safety risk. Do not drive your vehicle if it has suffered water damage.” 

Feedback and support needed for the industry

The Restaurant Association of NZ is providing the government with feedback on how hospitality businesses have been affected and what support is needed. Share your feedback through this quick survey: https://www.surveymonkey.com/r/EmergencyJan2023

Updates and information links

• Civil Defence - website and Facebook
• Auckland Emergency Management - website and Facebook
• Waitomo District Council - website and Facebook
• Thames / Coromandel District Council - website and Facebook
• Bay of Plenty Civil Defence - website and Facebook
• Restaurant Association of NZ - website and Facebook