We've received feedback that auditors are asking to view supplier assurance certificates.
Supplier assurances are documented guarantees provided by a food supplier to make sure that the products they supply to your kitchen meet specific food safety standards and regulations.
Fresh food suppliers are verified by Environmental Health Officers to make sure they also comply with food safety laws, such as the Food Act 2014, and regulations set by MPI or FSANZ.
A successful verification for a food supplier results in a food safety certificate being issued, also called a supplier assurance certificate, which is valid for a limited period of time.
During your verification, you may be asked to show your verifier a list of your suppliers and their supplier assurance certificates.
The easiest way to manage this is to upload your supplier assurance certificates into the supplier section via the ChompHQ management dashboard. Here's how:
- Get an assurance certificate from your supplier (PDF form is the best option).
- Log in to ChompHQ.
- Navigate to the Operations page.
- Click on 'Show details' under the Suppliers title.
- Find the supplier in the table that you'd like to add/update a certificate for.
- Click on the 3-dot action menu and 'Replace Supplier Certificate'.
- Enter the required details (Registration Number, Certificate Valid To Date, Certificate Number, Certificate File).
- Click Submit.
