New Seafood Origin Tracking for Australian Customers

From 1 July, new seafood labelling requirements come into effect across Australia, introducing additional traceability and transparency obligations for hospitality businesses.

To help Australian customers stay compliant, we've added a new seafood origin field to the Received Goods feature in the Kitchen App.

This new option makes it easy to record where seafood comes from at the point of delivery, creating a clear audit trail that supports both compliance and customer transparency.

What's changing?

Under Australia's mandatory seafood labelling requirements, cafes, restaurants, pubs, clubs, and takeaway businesses must clearly identify the origin of seafood served to customers using the A.I.M. system:

• A – Australian: Seafood sourced entirely from Australia
• I – Imported: Seafood sourced from outside Australia
• M – Mixed Origin: Seafood sourced from a combination of Australian and imported suppliers

These labels must be clearly visible to customers before they place an order, whether that's:

• On printed menus
• On menu boards
• Through online ordering systems
• On takeaway and delivery platforms

The requirements apply to fish, crustaceans, molluscs, and other edible seafood products.

Why does this matter?

The new regulations are designed to improve transparency and help customers make informed decisions about the seafood they purchase.

For hospitality businesses, this means being able to confidently answer a simple question:

"Where did this seafood come from?"

To do that, you'll need accurate records showing the origin of seafood products received from suppliers.

That's where traceability becomes important.

What's new in Chomp?

We've added a new A.I.M. Origin field within the Received Goods workflow for Australian customers.

When receiving seafood deliveries, you'll now be able to record whether the product is:

• Australian
• Imported
• Mixed Origin

This information is stored alongside your existing received goods records, making it easy to demonstrate compliance and maintain an auditable history of seafood deliveries.

Why record seafood origin?

Recording seafood origin provides several benefits:

Compliance support

Capture the information required to support Australia's seafood labelling requirements.

Improved traceability

Maintain a clear record of where seafood products originated if questions arise from customers, auditors, suppliers, or regulators.

Better record keeping

Store seafood origin information alongside your other food safety records rather than relying on separate spreadsheets, paperwork, or supplier notes.

Audit readiness

Create a documented trail that supports your menu declarations and demonstrates due diligence.

How does it work?

When logging seafood deliveries through the Received Goods feature, you'll now see a new seafood origin option.

Simply select:

• Australian
• Imported
• Mixed Origin

and complete the rest of your delivery checks as normal.

The information will then be stored as part of your received goods records.

Who will see this feature?

This update is available for Australian customers only.

If your venue operates in Australia and receives seafood products, you'll automatically have access to the new seafood origin logging option.

Getting ready for 1st July

Before the new requirements take effect, we recommend:

• Reviewing your menus and seafood offerings
• Confirming seafood origin information with suppliers
• Ensuring staff understand the A.I.M. categories
• Updating any menu boards or online ordering platforms where required
• Recording seafood origin as part of your regular receiving process

A few extra seconds when goods arrive can save a lot of headaches later.